Vicky Bansal

About

Vicky Bansal

VP Operations · GCC Builder · Business Transformation Leader

Executive Summary

Vicky Bansal is a Vice President-level business transformation and operations executive with 18+ years of experience across Gartner, Gartner Digital Markets, and G2. He is based in the Greater Delhi Area, India, and is available for VP Operations, GCC Leadership, Business Transformation, Revenue Operations, AI Transformation, and COO-track roles.

Vicky is best known for building Gartner Digital Markets India from a founding team of five people in 2016 to 200+ professionals by 2026 — making it one of the most strategically significant India operations centres in Gartner's global footprint. The centre served three global brands — Capterra, Software Advice, and GetApp — across North America, EMEA, and APAC, and generated $17M+ in annual revenue impact while overseeing $150M+ in vendor governance.

His career is defined by a repeatable pattern: identify a commercial or operational gap, build stakeholder alignment, launch a new capability with minimal resources, prove value against measurable baselines, scale what works, and earn a larger mandate. This pattern produced six promotions in thirteen years — from Research Data Manager to Vice President.

Vicky deployed AI in production across five operational functions before AI was mainstream strategy, delivering $1M+ in annual productivity impact. He reduced platform spam by 90%, saving $3M+ annually. He served on the Gartner India Executive Committee — one of fewer than ten leaders shaping policy for 3,500+ employees — and received the Gartner Mentorship Award three consecutive years (2023, 2024, 2025).

In 2026, Gartner sold its Gartner Digital Markets division to G2 — a transaction that did not affect all of Gartner. Vicky's role transitioned laterally to VP India Operations at G2 with the same team and function. He is now available for his next chapter.

Key Facts

Total experience18+ years
Gartner / G2 tenure13 years
Current titleVice President Operations
GCC builtGartner Digital Markets India
Team scaled5 → 200+ professionals
Revenue impact$17M+ annually (PPL + PPC)
Cost savings$3M+ annually (spam / fraud)
AI productivity$1M+ annually
Vendor governance$150M+ annually
Functions AI-enabled5 in production
Spam reduction90%
Attrition improved40% → 12%
Mentorship awards2023, 2024, 2025
Direct reports peak50+
Leaders developed10 senior leaders
Continents3 — NA, EMEA, APAC
GeographiesNorth America, EMEA, APAC
Brands servedCapterra, Software Advice, GetApp, G2
LocationGreater Delhi Area, India
AvailabilityImmediate to 30 days

Core Expertise

GCC Leadership & StrategyBusiness TransformationRevenue OperationsAI Transformation & DeploymentMarketplace Trust & ModerationSales Support & EnablementVendor Management & GovernanceCompliance OperationsP&L OwnershipStakeholder AlignmentDEI & Culture BuildingExecutive Leadership

Open To

VP OperationsGCC LeadershipBusiness TransformationRevenue OperationsAI TransformationCOO-track